Privacy Notice

Effective Date: 07 November 2024

Thank you for visiting TERM.ae. Your privacy is of paramount importance to us, and this Privacy Notice explains how we handle your personal information when you interact with our website, products, or services. We are dedicated to safeguarding your personal data and managing it transparently, in line with our commitment to integrity and customer care.

1. About TERM.ae and This Notice

TERM.ae, along with its affiliates (“TERM” or “we”), values your privacy and prioritizes the secure and ethical management of your personal data. This Privacy Notice provides information on what data we collect, how we use it, and the steps we take to protect it. Our products and services are designed primarily for business clients, not individual consumers.

2. Scope of This Privacy Notice

This Notice applies to the personal information collected through:
• Your interactions with our website and online services.
• Communications and engagements with our team.
• Any inquiries or requests regarding our products.

Our goal is to be transparent about our data practices, so if you have questions or need further clarification, please reach out to us at privacy@term.ae.

3. Information We Collect

TERM.ae collects personal information in the following ways:

a) Information You Provide You may directly provide us with personal data when you:
• Register for an account or purchase services.
• Contact us through forms, emails, or phone.
• Request information or updates on our products.
Examples of Information Provided:
• Contact Information: Your name, email, phone number.
• Account and Billing Information: Business name, payment details, billing address.
• Communication Preferences: Choices for receiving marketing and service-related messages.

b) Information Collected Automatically When you use our website, we may collect data through automated technologies, such as:
• Usage Data: Information about your interactions with our website (e.g., pages visited, time spent).
• Device Information: IP addresses, browser types, device identifiers.
• Cookies and Tracking Data: Cookies and similar technologies that collect data on how you use our site. Cookies Note: We use cookies to enhance your user experience and personalize content. For details on managing cookies, please see our Cookie Policy.

c) Information from Third Parties In certain situations, we may receive information about you from authorized third parties:
• Social Media and Integrated Services: Data from social networks when linked to TERM.ae.
• Public Sources: Information from public records or directories. We collect and use this data only in accordance with your rights and applicable laws.

4. How We Use Your Information

Your personal information is processed for specific purposes that support your experience with TERM.ae, including:
• Providing and Enhancing Services: Ensuring functionality, improving our products, and delivering content tailored to your preferences.
• Communication: Responding to your inquiries, sending important notices about your account, and sharing marketing information if you have opted in.
• Business Operations: Supporting operations such as billing, account management, and client relations.
• Legal Compliance and Security: Protecting TERM.ae, our users, and the public by ensuring security, compliance, and fraud prevention.
We may combine data obtained from different sources to offer a seamless and consistent experience across our products and services.

5. Information Sharing

TERM.ae does not sell or distribute your personal information to third parties without consent. However, we may share data as necessary in the following scenarios:
• Affiliates: Sharing with TERM.ae affiliates to assist in delivering and supporting our services.
• Service Providers: Authorized partners who help facilitate our business, such as hosting providers, payment processors, or marketing agencies.
• Compliance and Legal Requests: Disclosing information when legally required, for instance, to comply with court orders, regulations, or respond to lawful government inquiries.
• Business Transactions: In the event of a merger, acquisition, or asset sale, personal data may be transferred to the acquiring entity.
We ensure that all third-party relationships are governed by data protection agreements and require adherence to similar security standards.

6. Data Security

TERM.ae implements a range of security measures to protect your personal information from unauthorized access, disclosure, or alteration. Our security protocols include:
• Technical Measures: Secure servers, encryption, firewalls.
• Administrative Controls: Regular training, role-based access restrictions, and audit practices.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Notice, or as required by law.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding the use and management of your personal information, including:
• Access and Correction: Request access to your data or correct any inaccuracies.
• Deletion: Request the removal of personal data where applicable.
• Opt-Out of Marketing: Decline marketing communications via the “unsubscribe” link in emails or by contacting us directly.
To exercise any of these rights, please contact us at privacy@term.ae. We respond promptly and in accordance with applicable laws.

8. International Data Transfers

TERM.ae operates globally, and personal information may be transferred to jurisdictions outside your own. We take steps to ensure that any international transfers comply with data protection laws, applying adequate safeguards to protect your data wherever it may be processed.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to provide a personalized browsing experience and enhance our site’s functionality. You can manage your cookie preferences through your browser settings or by clicking the “Cookie Preferences” link at the bottom of our website.
For more details on how we use cookies, please refer to our Cookie Policy.

10. Updates to This Privacy Notice

This Privacy Notice may be updated periodically. We recommend reviewing it regularly to stay informed of any changes. Any modifications will be communicated via updates on this page, with the date of the latest revision listed at the top.

Contact Us

If you have any questions about this Privacy Notice or wish to exercise your rights, feel free to reach us at:
Email: privacy@term.ae
Mailing Address: TERM.ae, Office 2210 Concord Tower, Dubai Media City, Dubai, UAE.