Client Challenges :
- Addressing customer feedback and managing online sentiment.
- Improving engagement and operational efficiency.
Services & Solutions Provided :
- Reputation & Perception Monitoring: Monitored customer feedback and sentiment to inform reputation management strategies.
- Tactical Content Campaigns: Developed targeted content and communication strategies to improve customer engagement and address concerns.
Results & Impact :
- Improved customer satisfaction and engagement.
- Enhanced reputation and public perception.
